FAQs

It gives your salespeople more time to do what they do best – sell and close the deal. Most outside salespeople dread, and many even hate the idea of cold calling. We allow your outside salespeople to spend more time in front of qualified prospects and, by doing so, increase the revenue of your company.

• We can provide a consistent pipeline of qualified leads and appointments.
• We can reduce your costs and increase your revenue.
• We become your inside sales team, which allows you to focus on your core business.

First and foremost, thank you for the opportunity to earn your business. Please give us a call. We can discuss your needs and how we can best be of service.

Next, we will provide you with a service agreement outlining the program we discussed and questionnaire for you to complete. Simply return them to us along with your payment to get things started.

Finally, we’ll schedule a time to discuss your campaign and the strategy that we will use. Then, we hit the ground running on your behalf.

You can provide us your database in Excel format or you can purchase one through us. When you purchase a database from us, we develop it based on the parameters that you establish. I.E. Company size, number of employees or sales volume and specific vertical industries and geographical areas.

The people we call view us as a representative from your office – it is a seamless presentation. We identify ourselves as “This is Jeff, with (your company name)”. Each call is viewed as an opportunity to build a lasting relationship that will result in increased business for your company.

We can provide any type of reporting that you would like to see. Our software allows for complete customization of reports. You can even have immediate 24/7 access to via our Transparency/thin client option.

This is a standard practice in the telemarketing. What we do is extremely labor intensive. On longer term programs you are welcome to pay month to month in advance of calling.

You are only charged for the time our callers are working on your campaign, not straight hours, so when our caller steps away for a break, that time is on us, not you. All billable time is tracked to the second in our software.

We understand your concern. Many of our clients come to us after experiencing disappointing results with other telemarketing or appointment setting services.

We closely monitor all our campaigns and continuously tweak scripting and strategy where needed to get you the best results possible.

We can provide a best guess of the number of appointments you can expect based on other similar campaigns we have done in the past. Ultimately the outcome of your campaign depends on many variables such as timing, the companies or position/title you are targeting, the demand for your product or service and the competitiveness of your industry.

We do not guarantee a specific number of appointments nor do we work for a percentage of commissions. We understand that we must provide you with a high return on your investment. Our clients stay with our services because we are achieving results. Your ROI is the measurement of our success.

All our agents work from our office in North Aurora, Illinois. We’re about 35 miles west of Chicago.

Yes! We love client visits!

Very flexible. Our goal is to integrate into your sales process so each client’s program is tailored to their specific needs.

Not only do you own the leads but you own any data we gather on your behalf.

No, any work we do is just for you and you own anything generated by that work, including appointments, leads and data.